Technical Support | Collections Specialist | Data Entry
Metro Manila
Good day! My name is Connie Co. I have experience in technical support, customer service, and collections, which has helped me develop strong communication, problem-solving, and critical-thinking skills. I previously worked at TELUS Digital as a Technical Support Representative III, where I assisted customers with security camera connectivity, setup, configuration, and troubleshooting. Before that, I worked as a Collections Specialist at FCO Worldwide, handling data verification, skip tracing, and account updates. I also have experience working at Foundever as a Technical Support Representative, where I was promoted to Subject Matter Expert. In that role, I assisted colleagues with complex technical issues, provided guidance, and helped improve troubleshooting processes and documentation. Through these experiences, I have learned to adapt to different work environments, handle challenges effectively, and collaborate with others. I am eager to apply my skills and experience to a new opportunity where I can continue to grow professionally and contribute to the company’s success. Thank you!