MEDICAL VIRTUAL ASSISTANT | PATIENT CARE COORDINATOR
Pangasinan
Detail-oriented Medical Virtual Assistant with a Bachelor of Science in Medical Technology and certifications in insurance verification, HIPAA compliance, EMR management, and medical biling. Experienced in patient coordination, scheduling, and healthcare administrative support. Skiled in medical software and committed to accurate, efficient, and compliant virtual assistance
(The Perfect Look, full_time
Oct 2023 to Sep 2024
Managed patient follow-ups and provided treatment education to improve patient engagement and appointment attendance. Coordinated appointment scheduling and patient communications while ensuring a positive and seamless patient experience. Maintained accurate patient information, processed deposits securely, and supported administrative workflows in compliance with company standards. Assisted prospective patients throughout the consultation and scheduling process through professional and empathetic communication.