Eva T.

Medical VA | Dispatcher | CSR | Data Entry & Secretary

Cebu

Overview

Results-driven Medical Virtual Assistant with 3+ years of specialized healthcare administration and 9+ years of total operations experience. Skilled in prior authorizations, EHR management, and mobile team dispatching. Proven ability to create team SOPs, train new hires, and maintain high accuracy while handling sensitive patient data.

Skills and Tools

• Calendar Management
• Email Management
• Document Management
• Microsoft Office
• Google Workspace
• Microsoft Teams
• Slack
• Microsoft Excel
• Google Meet
• Google Drive
• Internet Research
• Data Entry
• Microsoft Word
• Microsoft Outlook
• Monday.com

Work History

• Project Manager | Medical MA

  Knight Neurology, full_time

  Jun 2024 to Aug 2026

  Managed prior authorizations and conducted thorough chart reviews to ensure 100% complete patient notes before appointments.