Executive Administrative Assistant | Property Management | Real Estate
Cebu
Growing a business demands focus. Every hour spent managing schedules, coordinating operations, responding to clients, or putting out daily fires is time taken away from strategy and growth. That's where I come in. I'm an Executive Assistant and Operations Coordinator with over 5 years of experience supporting business owners, executives, and property management teams by creating organized systems, improving operational efficiency, and delivering exceptional client experiences. Throughout my career, I've managed operations for 100+ residential properties and 30+ boutique accommodations, coordinated more than 200 lease agreements and tenant transitions each month, and handled 80–100 guest and client inquiries daily across email, phone, chat, and property management platforms. My commitment to service quality helped maintain Airbnb Superhost status and contributed to a consistent 4.9-star guest experience. I believe an exceptional Executive Assistant does more than manage tasks—they anticipate needs, solve problems before they escalate, and create systems that allow business owners to operate with confidence. I take pride in becoming a dependable extension of the businesses I support. Whether it's streamlining operations, improving customer experiences, or keeping day-to-day activities running efficiently, my goal is simple: to help business owners reclaim their time so they can focus on growing their business. If you're looking for someone who is reliable, resourceful, and genuinely invested in your success, I'd be happy to discuss how I can support your team.
Seacoast2Summit, full_time
Jan 2025 to Mar 2026
I help short-term rental businesses maximize occupancy, deliver exceptional guest experiences, and maintain smooth day-to-day operations. From guest communication and owner coordination to vendor management and administrative support, I provide reliable solutions that improve efficiency, protect property standards, and support business growth
Airbnb, full_time
Nov 2020 to Nov 2025
I help businesses and guests navigate complex issues with confidence by providing fast, solution-focused support. Leveraging my deep understanding of the Airbnb ecosystem, I resolve disputes, improve customer experiences, and ensure operations continue with minimal disruption while maintaining trust between all parties.