Virtual Assistant with 10+ Years of experience
Rizal
Hi, I'm Christian. I have more than 10 years of experience in appointment setting, virtual assistance, customer service, B2C and B2B sales. I've handled lead generation, CRM management, calendar scheduling, data entry, and team leadership. I'm reliable, organized, and easy to work with, and I always aim to deliver quality results while helping businesses run more efficiently. I'd love the opportunity to support your team and contribute to your success.
SMA Support Services, full_time
Oct 2023 to Mar 2026
• Coordinate roofing projects by scheduling appointments between account managers and customers. • Manage account managers’ calendars and organize documentation including photos, reports, and PDFs. • Supervise appointment setters and improve scripts and call strategies. • Lead a data entry team responsible for maintaining accurate client and project records. • Ensure timely updates of CRM systems, project files, and internal databases. • Perform quality checks on submitted data to maintain accuracy and consistency.
Call Tools, full_time
Sep 2022 to Aug 2023
• Conducted cold calls to U.S.-based small businesses to introduce dialer software solutions. • Scheduled qualified appointments for account managers. • Performed Virtual Assistant tasks including lead generation, data entry, and research.
Full Potential Solutions, full_time
Feb 2020 to Jul 2022
• Sold online memberships offering exclusive discounts to business clients. • Led a team responsible for generating leads and closing sales. • Supervised agents executing lead generation strategies across LinkedIn, Google, and Facebook. • Assisted team members with sales strategies and client engagement techniques.
Afni Solutions, full_time
Jun 2019 to Jan 2020
• Assisted prepaid customers by providing website walkthroughs and troubleshooting assistance. • Processed account adjustments and issued credits when necessary. • Ensured customer satisfaction through effective problem resolution.
TELUS International Philippines, full_time
Apr 2016 to Apr 2019
• Conducted outbound sales calls promoting TV packages, tablets, and iPad products. • Utilized strong communication skills to drive conversions and meet sales targets.