Medical Virtual Assistant/Social Media Specialist
Philippines
I’m a reliable and detail-oriented virtual assistant with experience in administrative support, appointment scheduling, patient communication, email management, and data entry. I support daily operations and make sure tasks are handled accurately and on time. I also work as a social media manager for a medical facility, where I manage social media accounts to support business growth. I create content, respond to inquiries, and help increase online presence and patient engagement. I understand how important clear messaging and professionalism are in the healthcare field. I have basic knowledge of insurance verification and prior authorization, and I’m continuing to learn more so I can handle these processes with confidence. I’m a fast learner, adaptable, and open to feedback. I bring strong organization skills, clear communication, and a strong sense of responsibility. My goal is to help clients save time, stay organized, and grow their business.
Surgithin Clinic/USA, part_time
Jan 2025 to Mar 2026
Scheduling appointments, sending reminders, managing electronic health records (EHR), and handling patient inquiries via phone or Social Media Accounts, also ensure compliance with HIPAA regulations and maintain accurate, up-to-date patient records.
Elevate Medical LLC/ USA, full_time
Apr 2024 to Dec 2024
Checked emails and responding to inquiry, appointment scheduling, sending follow-up reminders, inbound and outbound calls - front end, processed prescription refill request, Processed patient during telehealth visit through Doxy.me (Telemedicine platform). Update patients charts through EMR- Kareo/Tebra
Loopline Digital Marketing/Detroit, USA, freelance
Jun 2023 to Dec 2024
Managed 4 social media accounts including one each of Facebook, Tiktok, Youtube, and Instagram. and 1 CRM-kartra. Editing long form videos into short form, scheduling content, customer service, inbox management, data entry, maintained documentation of published posts into spreadsheets.
Medical Mission Group Hospital- Philippines, full_time
Sep 2020 to May 2023
provides pre-operative, intra-operative, and post-operative care for surgical and birthing patients, which includes preparing patients, assisting surgeons and doctors, and managing care in recovery or delivery rooms. Key duties include patient monitoring, maintaining a sterile environment, administering medications, and coordinating with the entire healthcare team.
Wadi Dawaser General Hospital- Riyadh, K.S.A, contract
Jul 2005 to Jul 2007
Maintained safe environment as well as sterility. Assisted Surgeon in a variety of complex procedure including orthopedics, general surgery, exploratory surgery and other common surgeries. Keep detailed count of all surgical instruments, sponges, sutures used during operation/procedures. Educate patient/ families on surgery details, complications and after care