Executive Operations Virtual Assistant
Metro Manila
Hi, I'm Gerico Estaño, an Executive Virtual Assistant with 10 years of corporate operations experience supporting global stakeholders. Based in Manila, I've been with Accenture since 2016, growing from New Associate to Team Lead managing 6 accounts. I bring that corporate discipline to executives who need a reliable right hand. What I bring Inbox and calendar control: Inbox Zero across 6 client mailboxes, with response time cut from 2 hours to 45 minutes. I manage 20+ weekly meetings across 4 time zones. Stakeholder coordination: I support 50+ global stakeholders across 10+ departments. Systems and SOPs: 10+ SOPs used across 300+ accounts, cutting processing time by 50%. Reporting: monthly headcount reports covering 3,000+ employees. AI and automation: I led the rollout of 2 AI tools across 4 accounts, with 80% inquiry accuracy and a 60% compliance improvement. I work in Microsoft 365, Google Workspace, Slack, Notion, Asana, and Zapier. What sets me apart A partner, not just a task-taker. I treat your business as if it were my own. Corporate-grade process discipline from ten years of corporate training. Confidentiality first. Discretion is non-negotiable. Room to grow. My operations and team-leadership background lets me take on more scope as you scale. AI-forward. I pick up new tools fast. My setup is reliable: private workspace, 100 Mbps fiber connection, 5G hotspot backup, and 3-hour power backup. I'm available across US (EST/PST), UK, and AU time zones. If you want someone to keep your priorities on track and your workflows running, let's talk. Gerico
Accenture Inc, full_time
Nov 2016 to Present
Commercial Operations Specialist | Accenture | Manila, Philippines November 2016 – Present Career progression: New Associate → Associate → Analyst → Senior Analyst → Team Lead (managing 6 accounts with different global stakeholders) Support 50+ global stakeholders across 10+ delivery departments, handling process inquiries and scheduling meetings as needed. Manage 6 client accounts and mailboxes, reaching Inbox Zero and cutting average response time from 2 hours to 45 minutes. Coordinate 20+ weekly meetings across 4 time zones (India, New York, Argentina, and the Philippines). Handle 50+ emails daily with same-day responses. Created and used 10+ SOPs across 300+ accounts, cutting processing time by 50% and reducing onboarding and offboarding time. Produce monthly headcount reports covering 3,000+ employees across 50+ departments. Organized 200+ files across 6 cloud storage accounts with a clear folder structure for easy retrieval. Led the implementation of 2 AI tools across 4 accounts, reaching 80% accuracy on inquiries and a 60% improvement in compliance through 24/7 automated follow-up.