Executive Assistant|CSR|Data Entry Specialist|ContractBilling Admin
Philippines
I bring over eight years of experience in customer service, billing operations, data entry, and administrative support. Throughout my career, I have worked in fast-paced, high volume environments handling customer inquiries through calls, chat, and email while ensuring accurate documentation and timely resolution of issues. I have strong skills in data management, CRM systems, Microsoft Excel, and cross-team coordination, which help me maintain organized and reliable records. In my most recent role at Accenture supporting Ricoh Canada as a Billing and Contract Administrator / Data Entry Specialist, I managed and maintained hundreds of thousands of customer master data records. My work involved reviewing contracts, validating billing details, updating customer accounts, and ensuring data accuracy across systems. This required a high level of attention to detail, strong analytical skills, and the ability to manage large volumes of information efficiently. What makes me stand out is my combination of technical accuracy and customer focused communication. I’m highly organized, detail oriented, and dependable, and I take ownership of my work to ensure tasks are completed accurately and on time. The value I bring to clients is reliability, efficiency, and a commitment to delivering high-quality work while maintaining a positive customer experience.