Administrative VA (Payroll/Recruitment Specialist)
Metro Manila
Hello! My name is Anna May Nolasco, and I'm an experienced administrative virtual assistant with a strong background in payroll administration, recruitment support, customer service, and administrative operations. I have over 20 years of professional experience across different industries, including aviation, data management, and remote administrative support. Most recently, I worked with RouteElite, where I managed Gusto payroll processing, employee onboarding, compliance documentation, quality assurance, and payroll reporting for multiple clients. I also supported recruitment by coordinating interviews, conducting applicant screening, monitoring background checks, and ensuring a smooth hiring process from application to onboarding. Before transitioning into virtual assistance, I spent 15 years as a flight attendant with AirAsia. That experience strengthened my communication skills, attention to detail, problem-solving abilities, and commitment to providing exceptional customer service in fast-paced environments. I'm highly organized, dependable, and comfortable working independently. I'm proficient in tools such as Gusto, Google Workspace, Microsoft Office, Excel, Airtable, Canva, Calendly, and Zoom. I take pride in maintaining confidentiality, delivering accurate work, and meeting deadlines consistently.
RouteElite, full_time
Apr 2024 to Jan 2026
Most recently, I worked with RouteElite, where I managed Gusto payroll processing, employee onboarding, compliance documentation, quality assurance, and payroll reporting for multiple clients primarily FedEx Ground contractors
RouteElite, full_time
Aug 2021 to Jul 2026
My responsibilities included reviewing applications, conducting initial candidate screenings, scheduling interviews, monitoring First Advantage background checks, coordinating drug testing and physical examinations, and ensuring all onboarding requirements were completed on time. I served as a point of contact for both applicants and hiring managers, helping create a smooth and positive hiring experience.
Philippines AirAsia, full_time
Sep 2005 to Dec 2020
Ensured passenger safety and comfort by conducting safety inspections, delivering excellent customer service, resolving passenger concerns, and maintaining full compliance with aviation regulations in fast-paced, high-pressure environments.
E. S. Unica, full_time
Mar 2000 to Apr 2005
Entered, verified, and maintained accurate client, property, and contract records, performed quality assurance to ensure data integrity, and safeguarded confidential information.