Reservation Manager Hotel Reservations Revenue Inventory Management
Bataan
Experienced hotel reservations professional with progressive leadership experience as Reservation Manager, Reservations Head, Assistant Reservation Manager, and Reservation Supervisor. Strong expertise in hotel operations, reservation systems, room inventory, rate management, booking operations, financial reporting, strategic planning, budgeting, employee training, and reservation policy implementation. Proficient in Opera Cloud, reservation software, Microsoft Office, and hotel distribution processes, with a strong focus on revenue optimization, operational efficiency, guest satisfaction, and service standards.
Wyndham Garden Manama, full_time
Sep 2025 to Present
• Oversee the reservations department to maximize room revenue and ensure efficient booking operations. • Manage reservation staff, monitor room inventory and rates, and handle group and VIP bookings. • Coordinate with Sales and Front Office teams to support occupancy, guest service, and operational objectives. • Maintain reservation systems and analyze occupancy and booking trends to support business decisions. • Prepare operational reports and implement strategies to optimize occupancy and profitability. • Ensure reservation activities comply with hotel policies, procedures, and service standards.
Palavra Resort, full_time
Aug 2023 to May 2025
• Led the reservations team and ensured accurate and efficient handling of room bookings. • Supervised reservation staff and managed room inventory, rate availability, and reservation records. • Coordinated with Sales and Front Office departments on booking requirements and guest needs. • Handled complex and VIP reservations while maintaining service standards. • Prepared occupancy and revenue reports and implemented strategies to improve occupancy and guest satisfaction. • Ensured compliance with company policies and operational service standards.
The Domain Hotel & Spa, full_time
Jul 2022 to Aug 2023
• Directed reservation activities to maximize occupancy, revenue, and guest satisfaction. • Led and trained the reservations team and oversaw room inventory, rates, and distribution channels. • Ensured accurate and timely processing of individual and group reservations. • Coordinated with Sales, Revenue Management, and Front Office departments. • Analyzed booking trends, prepared reports, and resolved reservation-related guest concerns. • Developed strategies to optimize room sales and improve reservation procedures and guest experience.