Data Entry & Admin Support VA | Excel & Billing
Pampanga, Mabalacat, Philippines
I help businesses save time by managing data, organizing customer records, tracking payments, and handling administrative tasks accurately and efficiently. With over four years of experience in customer service and billing administration, I have handled 100+ daily billing transactions and 30–50 customer inquiries. I can help you maintain organized records, monitor outstanding payments, prepare reports, and provide professional customer support. My Services: -Data Entry & Spreadsheet Management -Invoice Preparation & Payment Tracking -Customer Records & Report Preparation -Chat & Email Customer Support I am organized, detail-oriented, and committed to meeting deadlines while delivering accurate, reliable work. My goal is to help you stay organized, reduce administrative workload, and focus on growing your business. Let's work together to make your daily operations easier!
BALIBAGO WATERWORKS SYSTEM INC, full_time
Nov 2021 to Jun 2026
- Handled customer inquiries through phone calls, walk-in transactions, and social media. - Updated customer records, account information, and billing data accurately. - Processed daily payments, billing transactions, receipts, and account adjustments. - Assisted with basic bookkeeping, accounts receivable monitoring, and payment recording. - Monitored outstanding balances and prepared accounts aging records to track overdue payments. - Performed data entry, document processing, filing, and records management. - Prepared weekly and monthly reports, including billing and collection summaries. - Coordinated with other departments to resolve customer concerns and account discrepancies. - Managed company Facebook page updates and responded to customer messages. - Maintained the confidentiality of customer and company information. - Balanced administrative, billing, and customer service responsibilities in a fast-paced environment. - Managed company petty cash, recorded expenses and disbursements, and maintained receipts for proper documentation.