Jhemmuel M.

Customer Service Virtual Assistant

Davao del Norte

Overview

Hi, I’m Jhemmuel Manginsay. I have 3 years of BPO experience supporting DoorDash, where I handled concerns from drivers, customers, and merchants. This role strengthened my communication, organization, and problem-solving skills, and I’m excited to bring those skills to a Virtual Assistant position.

Skills and Tools

• Customer Support
• Phone Support
• Chat Support
• Email Support
• Complaint Resolution
• Conflict Resolution

Work History

• Customer Service representative

  Alorica, full_time

  May 2023 to Present