Charisse S.

Healthcare Insurance Specialists

Davao del Sur

Overview

I handled reviewing claims, explaining EOB details to clients, and helping them understand coverage, charges, and payments. I also coordinated with insurance providers to resolve issues or discrepancies. This helped me build strong communication, attention to detail, and problem-solving skills.

Skills and Tools

• Personal Assistant
• Calendar Management
• Research
• Insurance Verification
• Communication
• Problem-Solving
• Chat Support
• Email Support
• Phone Support
• Customer Support

Work History

• Customer Service Representative

  Ibex Global, full_time

  Jan 2025 to Apr 2026