Lorie T.

Customer Support

Rizal

Overview

I’m a reliable and detail-oriented Virtual Assistant and Customer Support Professional with over 10 years of experience supporting clients and businesses, particularly in the U.S., U.K., and Australia. My experience includes e-commerce support, customer service, order processing, email and chat support, lead generation, data entry, inventory management, shipping coordination, refunds, CRM management, and administrative tasks. I’m also experienced with platforms such as Shopify, Zendesk, and Re-amaze.

Skills and Tools

• Chat Support
• Email Support
• Customer Support
• Technical Support
• Tier 2 Support
• Zendesk

Work History

• Technical Support Representative

  Harte Hanks, contract

  Mar 2023 to Mar 2025