Billing Representative
Cebu
Results-driven Billing Representative with over 7 years of experience in customer service, billing support, and healthcare operations. Skilled in handling billing inquiries, account verification, payment related concerns, claims, and resolving customer issues with accuracy and professionalism. Strong communication, problem-solving, and administrative skills, with experience working in fast paced environments while maintaining confidentiality and attention to detail. Proficient in Microsoft Office, Excel, SAP Business One, and other business systems.
Optum Global Solutions Philippines, full_time
Apr 2019 to Jul 2026
Responsibilities: Handled billing inquiries, customer concerns, account verification, and issue resolution while maintaining accuracy, quality, and customer satisfaction. Achievements: • Employee of the Month – Recognized for outstanding performance and service. • Trainer – Selected to train and support new employees on processes, systems, and best practices.