Overview
Professional with a 6 yesr track record in customer success and sales and has worked for firms that include Telstra and JPMorgan Chase.
Skills and Tools
- Customer Success
- Sales Closing
- Client Communication
- Complaint Resolution
- Email Support
- Technical Support
- Phone Support
- BPO Operations
- Tier 1 Support
- Tier 2 Support
- Ticket Management
- Customer Onboarding
- Knowledge Base Management
- Escalation Management
- SLA Management
- Call Center Operations