Virtual Assistant | Admin Support, Customer Service Sales Specialist
Philippines
I am a motivated General Virtual Assistant with hands-on experience in administrative support, email and calendar management, lead generation, data entry, scheduling, and basic graphic design using Canva. I also have a background in the BPO industry as a Customer Service and Sales Representative, where I handled customer inquiries, resolved issues, and promoted products, which strengthened my communication and problem-solving skills. I am skilled in using tools such as Google Workspace, Canva, Apollo.io, ContactOut, Slack, Trello, Zoom, and LinkedIn. What makes me stand out is my strong work ethic, attention to detail, fast learning ability, and commitment to delivering high-quality work on time. I bring value to clients by helping them stay organized, save time, improve customer satisfaction, and focus on growing their business while I handle daily tasks efficiently.
Giligan's Restaurant, full_time
May 2018 to Sep 2019
I supervised daily operations across assigned locations, ensuring teams met performance targets and company standards. I managed staff schedules, monitored sales and service performance, handled customer and employee concerns, and implemented company policies. I also trained and coached team members to improve productivity, customer satisfaction, and operational efficiency.