Healthcare | Admin Assistant | Compliance Specialist
Metro Manila
Hi! I’m Alexis, a reliable and detail-oriented Virtual Assistant with experience in healthcare, customer support, compliance, and administrative work. I’ve worked as a Patient Care Coordinator, Prior Authorization Coordinator, Reviews Coordinator, Retention Specialist, and Compliance Specialist. My experience includes handling patient concerns, insurance and prior authorization requests, medical documentation, quality reviews, compliance checks, and day-to-day administrative tasks. What sets me apart is that I’m not only focused on completing tasks—I make sure they’re done accurately, on time, and with attention to detail. I’m comfortable working independently, learning new systems, and adapting to different workflows. I also value clear communication and always try to make things easier for the team and the clients I support. I’m someone you can trust to take ownership of my work, stay organized, and get things done without needing constant supervision. I’m always open to learning and improving, and I’d love the opportunity to help your business grow while providing reliable support.
NEXA Mortgage, full_time
Jun 2025 to Aug 2026
As a Compliance Specialist, I am responsible for reviewing mortgage loan files to make sure all required documents, processes, and information are complete, accurate, and compliant with company policies and applicable guidelines. I conduct quality control reviews, identify missing or inconsistent information, document findings, and coordinate with the appropriate teams to resolve compliance issues. One of my main achievements has been developing a strong eye for detail and becoming more efficient in identifying potential issues before they move further in the loan process. I consistently maintain accuracy in my reviews while meeting deadlines and handling multiple files. I also help ensure that compliance concerns are properly documented and communicated, which supports a smoother and more compliant mortgage process.