Customer service
Cebu
This is Jourley Senilla and I been working as a customer service representatives for almost 2 years. The first account that I work was a healthcare account which help caller about their health coverage. The next account was travel account and it's more like booking tickets. Through this experience, I was able to improve my communication skills and customer service expertise. I'm also a hard working and always eager to learn new to things to improve my skill set.
Wipro, full_time
Aug 2024 to Dec 2025
My responsibility during this company was to answer questions about their coverage and also enroll them to a different health plan and life insurance.