Virtual Assistant | Admin Support | Customer Service | AI Tools
Cavite
Hi! I’m a reliable and detail-oriented Virtual Assistant with over 10 years of professional experience in BPO, administration, customer service, and operations, including four years in a supervisory role. I can help clients manage administrative tasks, organize emails and files, update spreadsheets, prepare reports, coordinate schedules, handle customer inquiries, and support daily business operations. I also have experience with social media management and short-form video content creation using tools like ChatGPT, Canva, and ElevenLabs. I’m comfortable working with Microsoft Excel, Google Workspace, Salesforce, and Zendesk. What sets me apart is my combination of leadership experience, strong organizational skills, and an AI-powered approach to productivity. I don’t just complete tasks—I look for ways to improve workflows, solve problems, and help clients save time. I’m proactive, adaptable, quick to learn new tools, and committed to delivering accurate, high-quality work. My goal is to become a dependable partner who helps you stay organized, work more efficiently, and focus on growing your business. I’m ready to bring my experience, initiative, and dedication to your team.
Drake International Services Inc., full_time
Oct 2021 to Jul 2025
Promoted to a leadership position after only three months as a proctor. Managed multiple teams and business lines, enhancing performance and adaptability. Built and led a top-performing team for consecutive months and achieved the Top Team of the Quarter award.