Customer Service -VA
Pampanga
I’m a reliable Virtual Assistant and Customer Service professional with 10+ years of experience in customer service, technical support, and administrative support. I specialize in customer communication, appointment scheduling, calendar management, follow-ups, data entry, and daily admin tasks. I’m organized, detail-oriented, adaptable, and committed to delivering quality work with minimal supervision.
MyCPE One, full_time
Feb 2026 to Sep 2026
Provided remote customer service and administrative support through phone, email, chat, and messaging. Managed executive calendars, scheduled appointments, followed up on missing documents and approvals, assisted with billing inquiries, maintained client records, prepared reports and meeting summaries, and handled confidential files. Used Google Workspace, Microsoft Office 365, Slack, Financial Cents, Karbon, and Calendly.
MyCPE One, part_time
Mar 2024 to Feb 2026
Handled customer inquiries through phone, email, chat, and messaging. Assisted with appointment scheduling, calendar management, client communications, record maintenance, administrative documentation, and follow-ups. Supported daily business operations while maintaining accuracy and professionalism.