CSR | Fintech, Healthcare, Logistics, Creative Consulting
Davao del Sur
Versatile and highly adaptive professional bridging the gap between healthcare expertise, fintech customer operations, and creative project coordination. Armed with a BS in Pharmacy and extensive experience in fast-paced international BPO environments handling finance, logistics and creative designs. Recognized for combining analytical problem-solving with creative thinking to streamline complex workflows and maintain excellent client relationships.
Full Potential Solutions, full_time
Jul 2025 to Dec 2025
Fintech customer support role, blends financial services with technical troubleshooting. That requires managing transactions, resolving app issues, and ensuring strict legal compliance (KYC and fraud prevention).
Concentrix, full_time
May 2023 to Apr 2025
Responsible for handling logistics-related and after-sales inquiries, ensuring a smooth post-purchase experience for customers.
Awesome OS, full_time
Mar 2022 to May 2023
Responsible for developing innovative print and digital advertising concepts that align with client objectives and brand identity.
ePerformax, full_time
Oct 2020 to Nov 2021
Responsible for assisting clients throughout the loan selection process by identifying their needs, gathering key financial information, and guiding them toward the most appropriate lending solutions.