Ryne S.

Customer Support Specialist | BPO Experience

Bulacan

Overview

Experienced customer support and virtual assistant professional with a background in BPO, sales, and admin support. Reliable, organized, and a quick learner who gets things done accurately and on time.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Inbox Zero
• Data Entry
• Internet Research
• Travel Coordination
• Travel Booking
• Meeting Coordination
• Document Management
• File Organization
• Task Management
• Google Workspace
• Google Drive
• Google Meet
• Microsoft Office
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Zoom
• Slack
• Discord
• Project Management
• Asana
• Trello
• Monday.com
• ClickUp

Work History

• Customer Service Representative | Mentor

  TaskUs, full_time

  Sep 2023 to May 2024

  Customer Service Representative and a Mentor at the same time. -Handles all outbound calls and answer client's email -Manage new team members and provide guidance -Flex support for no support available in the production floor