CSR + Sales: Powering Business Forward
Misamis Oriental, Cagayan de Oro, Philippines
With over five years of experience in customer service and sales, I have developed strong skills in issue resolution, client retention, and driving revenue growth. My background includes handling escalations, coaching teams, and achieving recognition such as Best Local Advocate and Top Premium Sales Expert. I am confident my expertise will contribute to delivering excellent customer experiences and boosting sales performance.
Onlyfans, full_time
Apr 2026 to Jun 2026
Focused on customer acquisition and retention, driving revenue growth through social media and influencer partnerships.
Teleperformance, full_time
May 2024 to Mar 2026
Supported hotel reservations, including booking, rescheduling, and cancellations, ensuring smooth customer experiences.
teleperformance, full_time
Jul 2023 to May 2024
Handled escalations and supervisor calls, managed data and reports, and coached agents to improve performance.
Teleperformance, full_time
Dec 2022 to Jul 2023
Delivered in-depth expertise to assist teams in resolving complex customer inquiries effectively.
Teleperformance, full_time
Apr 2021 to Dec 2022
Provided frontline support to customers and drivers, troubleshooting technical issues and guiding them through product usage.