Property Management Support Specialist
Metro Manila, Marikina, Philippines
Business Finance graduate with experience in property management support, customer service, and administrative operations. I have over a year and a half of experience supporting U.S. property management companies through AppFolio, assisting with leasing workflows, maintenance coordination, and property accounting processes. Skilled in managing system operations, resolving client concerns, and supporting end-to-end property management functions. Known for being detail-oriented, adaptable, and committed to maintaining efficient workflows and positive client experiences.
Cognizant Technology Solutions Philippines Inc., full_time
Sep 2024 to Feb 2026
Handled end-to-end property management processes with a strong focus on property accounting and overall property management processes. Supported clients using property management systems, investigated accounting discrepancies, and resolved transaction issues to ensure accuracy and compliance.
Concentrix Daksh Services Philippines Corporation , full_time
Mar 2023 to Apr 2024
Handled escalated concerns regarding account payment disputes, fraudulent transactions, chargeback, arrears, refund requests, authorization holds, ongoing and past service concerns, and other account related transactions. This position interfaced with American and Canadian customers via inbound calls, outbound calls, and through email depending upon client requirements.
MOMTSAI Association Inc., freelance
Jun 2019 to Sep 2022
Served as an authorized representative responsible to communicate with government agencies. Processed member’s payment transactions and document filings thru online and onsite.