VIRTUAL ASSISTANT | ADMINISTRATIVE SUPPORT | CUSTOMER SERVICE |
Cavite, Amadeo, Philippines
Hi, I'm Sheila! I'm a Virtual Assistant and Social Media Manager with hands-on experience supporting business operations, customer communication, social media content, data entry, scheduling, and day-to-day administrative tasks. I also have experience running my own small seasonal business, where I handled customer inquiries, orders, payments, inventory, deliveries, marketing, and daily operations. I'm organized, detail-oriented, adaptable, and comfortable learning new tools and systems. I enjoy helping business owners stay organized, communicate with customers, and maintain a consistent online presence. My goal is simple: to make your workload lighter, your business more organized, and your day-to-day tasks easier to manage.
T&K Renovations LLC, part_time
Aug 2026 to Present
Provide remote administrative and day-to-day virtual support for a cleaning business. Assist with customer communication through chat, email, and other online channels. Organize appointments, schedules, and customer information. Maintain accurate business records and update client details. Support daily operations with professionalism and attention to detail.
Z Krafts, full_time
Feb 2024 to May 2026
Manage customer inquiries, orders, payments, and after-sales support. Create promotional content using Canva and Facebook/Instagram. Track inventory, sales, deliveries, and daily business records. Coordinate with suppliers, couriers, and customers for smooth operations. Independently handle planning, organization, and problem-solving during peak seasonal demand.
BLUE BOZ (BUMARLONG VENTURES), full_time
Feb 2015 to Aug 2017
Recorded daily sales transactions and maintained accurate sales records. Followed up with customers regarding inquiries and repeat orders. Track customer orders, deliveries, and payment status. Monitor net sales, expenses, and prepare daily sales summaries. Coordinated with delivery personnel to support timely order fulfillment.