Certified Medical Virtual Assistant
Misamis Oriental
Hi, I’m Michaela, a Certified Medical Virtual Assistant dedicated to helping healthcare providers stay organized, efficient, and focused on what matters most—their patients. With hands-on experience in healthcare administration and virtual support, I can assist with patient scheduling, insurance verification, referrals, prior authorizations, EHR management, inbox and follow-up coordination, and other day-to-day administrative responsibilities. I understand the importance of accuracy, confidentiality, professionalism, and timely communication in a healthcare setting. My goal is simple: to take administrative tasks off your plate so you can spend more time providing quality patient care. Whether you need ongoing support or an extra pair of reliable hands to keep your practice running smoothly, I’m ready to help. Let me handle the administrative details while you focus on your patients and your practice.
Yanna Bekker Psychiatry PLLC, freelance
Jan 2026 to Aug 2026
As a Certified Medical Virtual Assistant, I provide comprehensive administrative and clinical support to help healthcare providers manage their daily operations efficiently. My responsibilities include preparing patient documentation such as travel medication letters, disability and leave forms, and other medical correspondence; coordinating patient scheduling; processing prior authorizations and assisting with PA appeals; handling prescription refill requests for non-controlled medications according to provider instructions; and coordinating GeneSight test orders. I also assist with patient follow-ups, EHR management, inbox coordination, website updates, and other administrative tasks that help keep the practice organized and responsive. My goal is to provide reliable, detail-oriented support that reduces the administrative workload for healthcare providers while helping maintain a smooth patient experience.
Vectors Outsourcing Solutions Philippines, full_time
Mar 2022 to Jan 2026
Oversaw daily administrative and clinical support operations to maintain efficient workflows and a positive patient experience, while managing Practice Fusion for patient scheduling, follow-ups, documentation, and HIPAA-compliant communication. Prepared and processed patient documentation, including travel medication letters, disability and leave forms, and other provider-requested correspondence, while also managing prior authorizations, PA appeals, and prescription refill requests for non-controlled medications under provider direction. Coordinated patient referrals, tracked referral statuses, maintained timely communication between patients, providers, and external offices, and assisted with GeneSight test ordering and follow-ups. Additionally, managed patient inquiries, inbox tasks, appointment coordination, and other day-to-day administrative needs, while creating marketing materials, updating the practice website, and developing email automations to improve patient engagement and appointment retention.