Property Preservation & Property Management Virtual Assistant
Negros Occidental, Talisay, Philippines
Hi, I’m Christopher — a U.S. Property Preservation & Property Management Virtual Assistant with 1.5+ years of experience supporting a high-volume SingleSource account in a BPO environment. I specialize in backend operations that keep work orders compliant, approved, and moving from initial secure to final invoice without delays or rejections. Property Preservation & Maintenance Operations Photo QA (Before-During-After compliance review) Work order lifecycle management (Open to Complete to Invoice) Bid review using Bluebook and XactPRM Investor guideline and documentation verification Re-cuts, approval coordination, and invoice validation Portal updates (PPW, Property Smart, Pyramid) Property & Vendor Coordination Support Maintenance tracking and follow-ups Vendor communication and deadline enforcement Invoice preparation and expense tracking CRM and file organization Task and calendar management Systems and Tools PPW | Property Smart/Pyramid | Bluebook | XactPRM Google Workspace | MS Office Currently learning: AppFolio and Buildium I am process-driven, detail-oriented, and trained in zero-error documentation standards. I am comfortable managing multiple properties, vendors, and deadlines with minimal supervision. If you need reliable operations support who understands U.S. property preservation workflows and compliance standards, I’m ready to contribute long-term.
Global Strategic Busines Process Solutions, full_time
Mar 2024 to Aug 2025
A highly disciplined Client Support Specialist with 1.5 years of BPO experience supporting the SingleSource Property Solutions account. I specialize in high-volume, US-based property maintenance and coordination, bringing a professional and calm communication style to every client interaction. I am expert at leveraging BPO-standard documentation and quality control practices to manage project lifecycles, coordinate with field vendors, and verify documentation for insurance-ready records. My background in a fast-paced, US-facing service environment ensures I meet every deadline with meticulous attention to detail and zero-error execution.