Desiree B.

Customer Care | Customer Service Representative

Negros Occidental, Bacolod, PH

Overview

Receiving phone calls from the healthcare providers. Ensuring to provide accurate and valid information about their concerns. Providing excellent customer service, more on customer satisfaction.

Skills and Tools

• Genesys
• Gmail
• Microsoft Teams
• Slack
• Zoom
• Microsoft Word
• Microsoft Excel
• Customer Support
• Phone Support

Work History

• Customer Service Representative

  Teleperformance

  Apr 2024 to Jan 2026

  Helping providers to check for claims status, prior authorization status, benefits and eligibility and more.