BPO Operation Supervisor/Ttech (TeleTech) Bacolod
Negros Occidental
Hello, my name is Edward and I bring over 12 years of experience in customer services as a Team Leader specializing in delivering exeptional support through chat, email and phone. I've consistently been on of the top-performing team leads delivering strong results month over month and year after year (Team Leader of the year 2014). I take pride in leading by example supporting my team and sure we hit our targets while maintaining high-qaulity service
Ttech (Teletech Bacold), full_time
Sep 2006 to Sep 2018
Top supervisor for sales, June 2008, September 2008, November 2008, December 2008 Top supervisor on team performance for LOB across all sites June to July 2009 Consistently within the team 10 teams month over month Team Leader of the year for 2014