HR Operations Specialist | HRIS, Reporting Employee Data
Cavite
I’m an HR Operations and Data Management professional with experience in team leadership, HRIS platforms, employee data management, reporting, and process improvement. Having managed HR operations and supported high-volume transactions, I’m experienced in coordinating cross-functional teams, managing competing priorities, monitoring deadlines, resolving issues, and maintaining accurate records. My background includes working with PeopleNow, SAP, Workday, ServiceNow, Excel, and Power BI. I bring a detail-oriented, proactive, and solutions-focused approach to every task. Whether it’s managing administrative workflows, maintaining trackers, preparing reports, coordinating stakeholders, or improving processes, I take ownership and make sure nothing falls through the cracks. I value clear communication, organization, accuracy, and dependable execution. I’m comfortable learning new tools and adapting to different workflows, and I enjoy helping teams operate more efficiently.
Conduent, full_time
Sep 2023 to May 2026
Managed a team of 11–14 associates supporting APAC HR Data Management operations. Oversaw service delivery, employee data transactions, SLA compliance, productivity, quality, and stakeholder coordination.
Conduent, full_time
May 2022 to Aug 2023
Supported benefits operations by providing process guidance, resolving complex cases, assisting team members, and helping maintain service quality and procedural accuracy. Provided operational support and guidance on benefits processes. Assisted with escalations and complex employee inquiries. Supported knowledge sharing, process clarification, and quality improvements.