Virtual Executive Assistant | Administrative Support |Customer Service
Rizal
I have experience in customer service, administrative tasks, online selling, and health benefits consulting. These roles helped me develop strong communication, organization, multitasking, and problem-solving skills. My ability to adapt quickly, work independently, and take initiative. I’m always willing to learn, improve, and find ways to get things done efficiently.
Alorica, full_time
Sep 2022 to Sep 2023
* Assisted customers with product inquiries, orders, and account concerns. * Resolved customer complaints and provided effective solutions. * Handled customer transactions and updated account information. * Provided professional customer support to ensure customer satisfaction. * Communicated clearly and efficiently while managing multiple customer concerns.
JMCK TRAVEL CONSULTANCY, part_time
May 2021 to Sep 2022
* Assisted with travel arrangements, itinerary planning, and booking coordination. * Managed client communications, inquiries, and follow-ups. * Organized travel documents and maintained client records. * Provided administrative support and coordinated schedules. * Assisted with travel requirements and ensured smooth coordination of client requests.