Basic Data Analyst
Metro Manila, Taguig, Philippines
- Handled courier and supervisor penalties and appeals with appropriate documentation and follow-up. - Verified and validated courier proof submissions for compliance and accuracy. - Coordinated with supervisors and couriers to track and resolve order issues. - Reviewed and corrected data entries to ensure accuracy and consistency. - Compiled, sorted, and verified large volumes of data for processing. - Maintained organized records of completed tasks on a daily basis. - Prepared and submitted weekly data reports for management review.
Flash Express, full_time
May 2024 to Present
Communicate with customers and relevant parties across all channels to provide advice and resolve basic receiving and delivery issues. Managed and analyzed weekly reports, reviewing case details for accuracy, compliance, and fairness. Maintained accurate records and provided insights to improve reporting processes and decision-making efficiency.