Augustine G.

Amazon Virtual Assistant | E-commerce specialist | CSR

Cavite, Dasmariñas, Philippines

Overview

I’m a reliable Virtual Assistant and a graduate of Bachelor of Science in Business Management, Major in Financial Management with 6 years of total experience — 3 years in BPO (Customer Service & Technical Support) and 3 years as an eCommerce Virtual Assistant handling Amazon Seller Central, Walmart, and eBay. I’m detail-oriented, organized, and comfortable working independently in fast-paced environments.

Skills and Tools

• Amazon
• Amazon Brand Registry
• Amazon Seller Central
• IT Support
• Customer Support
• Financial Reporting
• Canva for Teams
• Technical Support
• Walmart Marketplace
• eBay

Work History

• Catalog Specialist

  Accel Club, freelance

  Sep 2025 to Feb 2026

  Listing Optimization Keyword Research Brands Advertising Account Health

• E-commerce Virtual Assistant

  Why Unified, freelance

  Apr 2024 to Jun 2025

  Managed product listings and inventory updates in Amazon Seller Central Monitored account health metrics and addressed performance notifications Conducted product research and optimized listings

• Technical Support Representative

  DXC Technology, full_time

  Sep 2022 to Dec 2023

  Diagnosed software and hardware issues via phone, chat, and ticketing systems Documented cases and coordinated escalations

• Customer Service Associate

  Alorica, full_time

  Dec 2020 to Sep 2022

  Provided customer support for healthcare accounts Assisted with prescription benefits and claims processing