Appointment Setter | Admin Customer Support
Davao del Norte
For the past 2 years, I’ve handled both customer-facing and administrative work. In my previous role, I handled around 300–400 calls per day, including cold calls, customer inquiries, follow-ups, and lead qualification. I’m experienced in working with customers, managing data, following instructions, and staying organized even in a fast-paced environment. Here’s what I can help with: Cold calling and outbound sales B2B lead generation and appointment setting Lead research, qualification, and follow-ups Customer service through calls, email, and chat Data entry and CRM management,;Email and calendar management Internet research and spreadsheet management General administrative support My goal is simple: to make your workload easier, keep things organized, and provide reliable support you can count on. I’d be happy to learn more about your business and how I can help.
Energy Upgrade California, full_time
Feb 2024 to Aug 2026
I handled outbound calls to potential customers for a home improvement campaign. My responsibilities included contacting leads, introducing the service, answering basic questions, handling objections, qualifying interested prospects, and setting appointments for the sales team. I also updated lead information and call outcomes accurately and followed up with potential customers when needed.I was able to consistently make a high volume of calls while maintaining good communication with prospects. I successfully generated qualified leads and scheduled appointments for the sales team. This experience helped me improve my communication, persuasion, customer service, time management, and objection-handling skills.