Executive Assistant
Cebu
Hi, I’m Leah! I have over 5 years of experience as an Administrative and Executive Assistant, with a background in real estate, legal support, healthcare admin, and sales operations. I’ve worked closely with CEOs, attorneys, and sales teams, handling everything from high-level coordination to day-to-day admin tasks that keep businesses running smoothly. What I can help you with: Executive & Admin Assistance – Email and calendar management, research, project trackingReal Estate Support – CRM updates, dispo follow-up, KPI tracking, SOP creation, lead organization Legal Admin – Former law firm Case Manager handling client communication and document management Sales Support – Lead generation, appointment setting, CRM management, email campaigns Tools I use: Google Workspace, Slack, GoHighLevel, Salesforce, PipeDrive, Zendesk, Time Doctor, Hubstaff, Rocket Reach, Dropbox, Adobe, Excel/Google Sheets, Zoom, and more. I’m not just a “task finisher”, I think like a business partner. I anticipate needs, solve problems before they happen, and keep communication clear and professional. Whether behind the scenes or in a client-facing role, I work with the same care and urgency as you would. Let’s make your business run like clockwork.
Spotless Auto Detailing, LLC, full_time
Aug 2025 to Present
●Serve as the business owner's right hand, handling day-to-day operations and administrative tasks so he can focus on running the business. ●Manage and update the company's service menu and pricing across systems, keeping everything accurate and easy to reference. Track and organize business expenses (supplies, tools, fuel) using a system that calculates monthly averages, keeping budgeting simple and up to date. ●Follow up with potential customers through personalized texts and emails, guiding leads toward booking. ●Handles social media posts/ content planning. ●Research and apply customer insight strategies to help the business better understand why clients choose to book. ●Maintain consistent records and processes across the business, acting as the go-to person for operational and administrative needs.
Asetla, LLC, full_time
Mar 2024 to Aug 2026
● Serves as the right hand of the CEO, managing both strategic and day-to-day administrative functions. ● Coordinates meetings, prepares reports, and oversees follow-ups to ensure operational alignment. ● Manages multiple dashboards and tracks KPIs for sales, acquisitions, and dispositions teams. ● Prepares SOPs from training sessions and manages company documentation in Google Drive. ● Handles hiring lo
Dayan Houman Law Firm, full_time
Aug 2023 to Jan 2024
● Managed client cases from intake to resolution, ensuring all documentation was complete and deadlines met. ● Liaised between clients, providers, and legal teams to ensure proper flow of information and updates. ● Drafted letters, conducted follow-ups, and ensured accurate file management for each case.
Resolve Medical Bills, full_time
Jun 2021 to Oct 2022
● Served as a patient advocate for U.S. -based clients, assisting primarily senior patient advocates in resolving large and complex medical bills. ● Acted as a liaison between clients, insurance providers, hospitals, and healthcare providers to mediate billing disputes and negotiate financial assistance. ● Managed ongoing client communication to ensure clarity, support, and transparency throughout the billing resolution process. ● Prepared and organized all necessary documentation, handled ad hoc administrative tasks, and maintained accurate records of all interactions and case updates. ● Contributed to a high level of client satisfaction by offering co
Pulley Ascent Pte Ltd, full_time
Feb 2020 to Mar 2021
● Performed cold calling and email campaigns for lead generation and appointment setting. ● Generated qualified leads for various client campaigns and ensured targets were consistently met. ● Assisted in business development and event promotion through structured outreach.
Credit Suite Inc., full_time
Jan 2020 to May 2023
● Supported sales representatives by qualifying leads and setting appointments with prospective clients. ● Acted as Executive Assistant to Sales Reps by managing calendars and ensuring follow-through with prospects. ● Utilized CRM tools to track lead progress and maintained consistent communication with potential clients.
Cathay Pacific Airlines, full_time
May 2019 to Feb 2020
● Managed airport operations for arrivals and departures, including check-in and boarding processes. ● Ensured accurate validation of travel documents such as passports and visas. ● Provided high-level customer service to ensure safety, comfort, and satisfaction of passengers.