Executive Assistant | Client Success Manager | Virtual Assistant
Cavite
A results-oriented professional with a strong background in business administration and customer service. I hold a Bachelor’s degree in Business Administration, majoring in Marketing, which has equipped me with solid skills in operations management, customer relations, and problem-solving. I have experience managing store operations and delivering high-quality customer support, consistently ensuring efficiency and customer satisfaction.
Atlas Assistant, full_time
Dec 2025 to Mar 2026
Organizes and optimizes schedules by booking meetings, resolving conflicts, and ensuring time is used efficiently. Manages email communications to maintain timely responses and organization. Handles administrative tasks such as documents, reports, expenses, travel arrangements, and overall business support. Tracks deadlines, follows up on projects, and ensures that all priorities are managed effectively so nothing important is overlooked.
Blue Horizon Financial Insurance and Services, full_time
Jan 2025 to Dec 2025
Creates monthly strategies for social media postings aligned with client goals and audience engagement. Analyzes and presents performance reports to provide insights into social media activity and campaign effectiveness. Produces and edits videos tailored for social media platforms, manages posting schedules, and executes email marketing campaigns to support outreach efforts. Drives lead generation through targeted social media strategies and content optimization.
Storyy.co, full_time
Feb 2024 to Dec 2024
Initiates meetings with new clients to support onboarding and establish clear objectives. Develops monthly strategies tailored to client goals and conducts regular meetings to review social media analytics and performance. Prepares client presentations and decks to communicate insights and plans effectively. Maintains consistent engagement through weekly TLC calls and provides ongoing support by addressing client concerns promptly and thoroughly.
Yokly, full_time
Oct 2022 to Feb 2024
Handles client issues and concerns by providing timely assistance and support, ensuring all inquiries are addressed effectively. Assists clients with a wide range of needs, maintains clear communication through email reminders, and initiates meetings to onboard and guide new clients through the starting process.
Accenture, full_time
Oct 2021 to Oct 2022
Assisted clients with a wide range of concerns, ensuring timely and effective resolution through clear and professional email support. I managed all services under Verizon accounts, maintaining accuracy and addressing any billing or service-related issues to keep accounts in good standing. Additionally, I handled the management of client accounts on LinkedIn, supporting profile updates and helping maintain consistent professional engagement.