Jilliane B.

Executive Assistant | Real Estate Operations

Negros Occidental

Overview

Hi, I’m Jilliane! I am a proactive Executive Assistant and Real Estate Secretary with 4 years of experience supporting busy real estate professionals and property management teams. My goal is to handle the backend chaos so executives can focus on closing deals and growing the business. I bring high EQ, sharp organization, and deep familiarity with U.S. real estate workflows. How I Support Executives & Real Estate Teams: • Calendar & Inbox Management: Prioritizing communications, scheduling client meetings, and managing complex schedules across multiple time zones. • Transaction & Document Coordination: Organizing real estate files, tracking closing deadlines, and ensuring complete compliance using DocuSign, Dotloop, and SkySlope. • Client & Vendor Relations: Serving as a calm, professional voice for inbound client inquiries, tenant requests, and vendor scheduling. • Tech & Process Automation: Utilizing modern CRMs, AI tools (Claude), and automated task boards (ClickUp) to make daily operations lighter and faster. Home Office Setup: • Equipped with primary/backup internet and uninterrupted power supply (UPS) for seamless, zero-downtime U.S. coverage. Ready to help streamline your daily operations and boost your team's productivity!

Skills and Tools

• Calendar Management
• Email Management
• Inbox Zero
• Data Entry
• Internet Research
• Travel Coordination
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• File Organization
• Task Management
• Google Workspace
• Meeting Coordination
• Zoom
• Slack
• Discord
• Project Management
• Trello
• Monday.com
• ClickUp
• Process Documentation
• SOP Creation
• Quality Control
• Google Sheets Advanced
• Appointment Booking
• Scheduling
• Client Communication
• Office Management
• Document Management
• Travel Booking

Work History

• Executive Assistant

  My Peaceful Stay, LLC, full_time

  Sep 2023 to Sep 2026

  Managed daily property management workflows, tenant maintenance ticketing, and lease administration across short-term and long-term rental portfolios. Administered user access, account credentials, and document signing workflows. Promoted active rental listings across digital channels, syndicating visuals and copy to minimize vacancy cycles and drive tenant engagement. Handled asynchronous resident and vendor communications, coordinating repairs and lease updates via backend management portals.