Legal and Medical Admin Assistant
Cebu
I’m a reliable and detail-oriented Virtual Assistant with 7 years of customer service experience and 3 years of experience supporting international clients in the medical and legal industries. I specialize in administrative support, client communication, documentation, and follow-ups. I’m proactive, organized, quick to learn, and adaptable to new tools and workflows. I take pride in being dependable, paying attention to detail, and taking ownership of my work to help clients keep their businesses running smoothly.
Rack Law Group, full_time
Jun 2024 to Oct 2026
Provided administrative support by requesting, obtaining, reviewing, and organizing insurance documents and medical records. Assisted with legal document preparation, professional correspondence, and accurate, confidential case file management.
Coury and Buehler Physical Therapy, full_time
May 2023 to Jun 2024
Handled insurance verification, patient eligibility, and benefits inquiries while maintaining accurate and up-to-date EHR records. Resolved coverage issues and documented all insurance-related transactions and communications with professionalism and attention to detail
iPloy Staffing Solutions, full_time
Apr 2015 to Mar 2022
Processed DME orders, coordinated provider approvals, and verified required documentation to ensure timely fulfillment. Resolved shipping and insurance concerns while maintaining positive relationships with patients and healthcare providers through clear communication and excellent customer service.