Sales Executive | Customer Support Specialist
Metro Manila
I am a highly adaptable and results-driven professional with experience across multiple roles, including Customer Service Supervisor, Kitchen Helper, Housekeeper, Admin Officer, Customer Support, Tech Support, and Sales Representative. Throughout my career, I have developed strong problem-solving, communication, and organizational skills, enabling me to thrive in both customer-facing and operational environments. I am passionate about providing excellent service, streamlining processes, and contributing positively to team performance. With a proven ability to learn quickly and adapt to diverse tasks, I excel in roles that require multitasking, attention to detail, and customer satisfaction. I am seeking opportunities where I can leverage my versatile experience to add value and grow professionally.
Royal Vending, full_time
Feb 2024 to Mar 2026
Identify potential locations (offices, schools, gyms, hospitals, etc.) Reach out to decision-makers (facility managers, business owners) Present vending machine services and benefits Negotiate contracts and placement agreements Meet or exceed sales targets Maintain relationships with existing clients Conduct regular check-ins to ensure satisfaction Handle client concerns or service issues Renew contracts and upsell additional machines or services Track sales activity and leads Maintain client records and contracts Prepare reports on machine performance and revenue Monitor competitors and pricing trends Stay updated on popular products and vending technology (cashless payments, smart vending)
Lonewolf Technologies INC, full_time
Feb 2023 to Present
Provide consultative support to customers using ZipForms and TransactionDesk, identifying needs and recommending effective solutions. Communicate clearly with clients via phone, chat, and email to resolve issues efficiently while maintaining high customer satisfaction. Guide customers step-by-step through e-signature and transaction processes to ensure successful completion. Create and maintain procedural documentation to improve product adoption and reduce repeat inquiries. Facilitate training sessions and support new agents to improve product knowledge and sales readiness. Build strong customer relationships through problem-solving and product expertise
VXI, full_time
Dec 2022 to Feb 2024
Handled high-volume inbound calls, converting prospects into customers through needsbased selling. Presented and sold communication, home entertainment, internet, and home phone services. Responded to customer inquiries across multiple channels including phone, email, chat, and social media. Maintained accurate customer records using CRM tools while meeting sales and service performance targets This is for AT&T mobile
Robinsons Retail, full_time
Oct 2022 to Mar 2023
Manage daily office operations and administrative tasks. Organize and maintain files, records, and office documents. Monitor and replenish office supplies and equipment. Prepare, review, and submit reports, memos, and correspondence. Assist management with scheduling meetings and appointments. Coordinate with other departments and support staff as needed. Maintain compliance with company policies and procedures. Handle confidential employee and office records. Serve as a point of contact for internal and external inquiries. Follow up with vendors, clients, or other offices as required. Support company events, campaigns, or special projects. Perform ad hoc administrative tasks assigned by management
Ritz Carlton Grand Cayman, full_time
Jan 2018 to Jan 2022
Clean and maintain guest rooms, corridors, and public areas according to hotel standards. Change bed linens, towels, and replenish room amenities. Dust, vacuum, mop, and polish furniture and floors. Ensure bathrooms are sanitized and stocked with supplies. Report maintenance issues, damages, or safety hazards promptly. Follow hotel procedures for handling lost and found items. Provide courteous and professional service to guests. Adhere to health, safety, and hygiene standards. Assist in inventory management of cleaning supplies and equipment. Collaborate with team members to maintain overall cleanliness and efficiency.