Jira | Gmail | Freshdesk Customer Support
Cebu, Cebu City, PH
Dedicated and detail-oriented Customer Service Representative with 9 years of experience. Proven track record of managing high-volume calls and emails, resolving complex inquiries while maintaining accurate data records.
JointEfforts Millwork, freelance
Jan 2026 to Jan 2026
Recording payments and creating invoices on QuickBooks.
Alexa CPA Group, freelance
Dec 2025 to Dec 2025
Temporary replacement for their VA. Answered calls from existing and prospective clients for their tax concerns.
Office Partners 360, full_time
Jul 2019 to Nov 2025
Assisted Wayfair customers via email for 3 months then was transferred to supplier support team. Helped suppliers with their product listing and account concerns.
Foundever (a.k.a Sykes Asia), full_time
May 2017 to Mar 2019
Assist customers regarding their vehicles financed by the bank.
TechMahindra vCustomer, full_time
Sep 2015 to Jan 2017
Take orders via inbound calls.