Sales | Appointment Setter
Davao del Sur
With more than four years of experience in outbound sales, appointment setting, and lead generation, I have developed a strong ability to connect with prospective clients, build lasting relationships, and consistently generate qualified business opportunities. My background has equipped me with the communication, resilience, and customer-focused mindset needed to succeed in fast-paced sales environments. In addition to my sales experience, I am highly organized and proficient with a variety of sales and CRM platforms, including Salesforce, Apollo.ai, LinkedIn Sales Navigator, Aircall, Monday.com, KVCore, Lusha, Calendly, RingCentral, and Google Workspace. I quickly adapt to new systems and enjoy using technology to improve productivity and streamline workflows. What sets me apart is my consultative approach to sales. Rather than simply promoting a product or service, I take the time to understand each prospect's needs, ask thoughtful questions, and provide solutions that genuinely add value. I am confident communicating with decision-makers, handling objections professionally, and building trust that leads to long-term business relationships. What sets me apart is my combination of customer success expertise and operational experience. With over a decade of experience in remote customer support, client success, and administrative operations, I have developed the adaptability, problem-solving skills, and professionalism needed to support property management teams and contribute to exceptional service for both property owners and residents.
Team Flo D, part_time
Apr 2025 to Feb 2026
-Responsible for cold calling, customer retention, updating CRM systems, qualifying leads, and achieving sales targets. -Schedule appointments, consultations, or product demonstrations. -Answer basic questions about the company's products or services, address initial concerns before scheduling, and maintain a positive customer experience. -Administrative tasks, documentation, Ad Hoc
Re/Max Property Management, full_time
Feb 2025 to Jun 2026
-Manage client onboarding calls through Teams, Zoom, or Google Meet and by serving as the primary point of contact for basic inquiries -Conduct trainings and walkthroughs with the process and tools, coordinating document collection, -Maintaining accurate records and checklists, supporting administrative tasks, escalating complex concerns -Helping improve onboarding processes and SOPs for greater efficiency
Maple Tree Media, full_time
Dec 2023 to Feb 2024
-Respond to client inquiries via email, chat, or phone about services, campaigns, billing, or account issues. -Manage client accounts, such as updating information, assisting with onboarding, and ensuring clients can access the tools they need. -Coordinate with internal teams, such as marketing specialists, designers, developers, or account managers, to resolve client requests.
WBR, full_time
Nov 2022 to Dec 2023
Connect with senior executives to share the gatherings we organize, highlighting opportunities for learning, networking, and exchanging insights Manage registration and attendee experience, oversee event schedules and run-of-show Coordinate email campaigns, manage event websites and registrations, track RSVPs and attendee numbers. Outbound calling B2B, prospecting
Peak Support, full_time
Oct 2020 to Nov 2022
-Serve as the primary point of contact for new clients throughout the onboarding process by welcoming and guiding them, gathering required information and documentation -Conducting a live meeting and walkthrough through Zoom, Google Meet, or MS Teams -Help client troubleshoot, set up account, and organize website -Gather customer feedback and identify opportunities to improve the onboarding experience.
Home America, part_time
Feb 2020 to Dec 2022
Responsible for cold calling, customer retention, updating CRM systems, qualifying leads, and achieving sales targets. Schedule appointments, consultations, or product demonstrations. Answer basic questions about the company's products or services, address initial concerns before scheduling, and maintain a positive customer experience.
Direct IT, full_time
Jan 2020 to Oct 2021
Outbound cold calling and lead generation Qualify prospects before handing them to sales teams Scheduling appointments and managing calendars Maintain CRM records and track pipelines Support client success and client communication
Callbox, part_time
Jun 2014 to Sep 2019
Outbound/ Inbound calls, cold email outreach Booked meetings for internal sales Update CRM and maintain an accurate sales pipeline Nurture leads