Customer Support
Leyte
Hi! I’m Jinky Algario, a reliable and customer-focused Virtual Assistant with almost 2 years of customer service experience, specializing in email and ticket support for eCommerce. I have experience using Zendesk and Faire to handle customer inquiries, orders, tracking, refunds, cancellations, and follow-ups. I’m organized, detail-oriented, adaptable, and comfortable handling high-volume customer requests. What sets me apart is my willingness to learn, strong work ethic, and commitment to providing fast, accurate, and empathetic support. My goal is to help clients save time, keep their operations organized, and provide their customers with an excellent experience.
Exactstar Company, full_time
Mar 2024 to Sep 2025
Assisting customers with their order, refunds, cancellations, shipping updates and resolving concerns professionally and effeciently.