Healthcare Virtual Assistant
Davao del Sur
I’d love to assist as your Medical Administrative Assistant. I have several years of experience in healthcare administration, handling patient communications, scheduling appointments, coordinating care, and managing emails and phone calls in a fast-paced behavioral health setting. I’m detail-oriented, organized, and committed to providing professional, compassionate support to every patient while ensuring smooth daily operations. I’d be happy to discuss how I can support your team.
Resolved Cx / Cerebral, full_time
Feb 2022 to Apr 2026
Care Coordinator / Healthcare Virtual Assistant Managed patient scheduling, appointment coordination, and provider calendars. Responded to patient inquiries via phone, email, and chat. Verified insurance eligibility and coordinated referrals. Processed medication refill requests and documented patient interactions in EMR systems. Maintained accurate patient records while ensuring HIPAA compliance. Collaborated with providers and internal teams to deliver timely, high-quality patient support.