Property Management VA | Operations Admin Support
Bukidnon
I’m a versatile Virtual Assistant with 5+ years of experience in property management, real estate operations, administrative support, customer service, and sales. I help businesses stay organized, manage daily operations, improve communication, and complete tasks efficiently. My experience includes coordinating maintenance requests, communicating with tenants and vendors, processing leases, managing work orders, following up on outstanding tasks, handling CRM data, generating leads, and setting appointments. I also have experience in graphic design, video editing, motion graphics, and social media content creation. My core skills include: Property Management & Real Estate Operations Maintenance Coordination & Vendor Management Tenant Communication & Lease Processing Administrative Support & Data Management Lead Generation, Cold Calling & Appointment Setting Customer Service & CRM Management Graphic Design, Video Editing & Social Media Content Tools I’m familiar with: AppFolio, Yardi, Buildium, Property Meld, GoHighLevel, Google Workspace, Canva, Adobe Photoshop, Premiere Pro, After Effects, and CapCut. I’m detail-oriented, adaptable, organized, and committed to providing reliable support that helps clients save time and keep their businesses running smoothly. Whether you need help with property operations, administrative tasks, sales support, or creative projects, I’m ready to contribute to your team.
The Modern Group, full_time
Nov 2024 to Dec 2025
Conducted outbound calls to homeowners to introduce window shutters and outdoor blinds. Identified customer needs, assessed interest, and qualified potential leads for the sales team. Explained product features, benefits, and value to prospective customers. Scheduled appointments with qualified prospects for sales consultations. Handled customer questions and concerns professionally to maintain engagement and build trust. Maintained accurate lead records, call notes, appointment schedules, and follow-up activities in the CRM. Followed up with prospects to improve engagement and support the sales pipeline. Supported lead generation and appointment-setting goals through consistent outbound outreach.
Peak Properties, full_time
Mar 2020 to May 2024
Managed maintenance requests from initial reporting through resolution, ensuring timely follow-ups and completion. Coordinated with vendors, contractors, and technicians to schedule repairs, prioritize urgent issues, and monitor work progress. Communicated with tenants, property owners, and service providers via email, phone, and messaging platforms. Created and tracked work orders, documented maintenance updates, and verified job completion. Prepared and administered lease agreements, ensuring accurate documentation and complete tenant records. Assisted with tenant screening, application verification, and background checks. Maintained organized property management records, tenant information, and administrative documentation. Followed up on outstanding maintenance issues and invoices to help ensure smooth day-to-day property operations.