Data Entry Specialist | Research Analyst
Cavite
Hi, I am a reliable and detail-oriented Data Entry Specialist with strong focus on accuracy and efficiency. I have experience handling data, organizing information, and ensuring that entries are correct and complete. I am skilled in basic Excel, data organization, and administrative support. I pay close attention to details and can work independently with minimal supervision. I am also a fast learner and willing to be trained for new tools and systems. I am highly committed to delivering high-quality work on time and maintaining data accuracy. I am currently looking for a work-from-home opportunity where I can contribute my skills and grow professionally. I am available to start immediately and open to a short test task if needed.
JP Morgan chase bank, full_time
Oct 2009 to Jan 2025
2019 – 2025 Managed and triaged escalated and non-escalated cases across servicing, default, and originaƟ on. Assigned cases to appropriate departments, improving turnaround Ɵme and resoluƟ on efficiency. Conducted call audits and documented customer-agent interacƟ ons to ensure accuracy and compliance. IdenƟ fied escalaƟ on trends and provided insights to reduce repeat complaints. Delivered structured feedback to improve customer experience and service quality.