Virtual Assistant
Rizal
A versatile and results-driven professional with over 14 years of experience spanning Payroll Administration, Team Leadership, Fraud & Risk Management, and Financial/Data Analysis. Proven track record of ensuring strict regulatory compliance, optimizing operational workflows, managing data integrity, and delivering exceptional client support across major multinational organizations.
Foundever, full_time
Sep 2025 to Feb 2026
Process Payroll and Maintenances related to payroll.
ResultsCX, full_time
Mar 2016 to Aug 2025
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity. Perform coaching for agent improvement. Supervise and conduct training for project base employees. Take calls and process fraud back office transaction as needed.
Xerox Business Services Philippines, Inc., full_time
Jan 2015 to Jan 2016
Identify fraud by investigation and reviewing orders. Assess potential risk through facilitating fraud research. Performed customer account verification. Analyze information and provide solutions to possible fraud. Line-Of-Business POC. Responsible for administrative EOD reporting payroll for clients, ensuring accuracy and compliance with regulations while providing excellent customer support.
Accenture Phils. Inc, full_time
Oct 2012 to Sep 2014
Managed the enrollment of healthcare client companies into insurance plans, ensuring strict adherence to provider policies and compliance standards.
Philippine Seven Corp, contract
Jul 2011 to Jul 2012
Validation of daily 42 Branches Sales Report Inventory and Purchases. Balance Financial Audit Variation (FAV) Monthly reconciliation Process and recording of written daily sales (POS). Doing Statement of Accounts for Credit and Freight Accounts. Follow up and remind clients regarding collection of payments. Posting of receivables. Sending Updated SOA to all provincial clients. Make sure that all credit accounts must not be forgotten and always be updated. Filing of check vouchers and delivery receipts.