Registered Psychometrician | Certified Human Resource Associate
Pampanga
Certified Human Resource Associate (CHRA) and Registered Psychometrician (RPM) with two years of experience in the HR industry and an additional two years in BPO back-office operations. Skilled in HR administration, payroll processing, government compliance, and employee support. Seeking to re-establish a career in HR by leveraging both human resources expertise and operational experience to enhance organizational efficiency and deliver effective HR solutions.
Sutherland Global Services, full_time
Sep 2024 to Oct 2026
Provided back-office support for Johnson Controls International (JCI) by coordinating daily touchpoints with clients to address process issues, improve workflow efficiency, and ensure seamless operations. Processed and maintained high-volume data with a strong focus on accuracy, quality, and compliance with client requirements. Utilized Salesforce, Microsoft Outlook, Microsoft Teams, and Excel to manage records, facilitate communication, track operational activities, and support day-to-day business functions.
Lakshmi BEMT Inc, full_time
Jan 2022 to Jul 2024
Facilitated employee onboarding by conducting orientations, processing pre-employment requirements, and ensuring the completeness and accuracy of employee documentation. Maintained and updated employee records, compensation trackers, benefits administration databases, and other confidential HR information with a high level of accuracy and discretion. Coordinated recruitment activities, including interview scheduling, applicant communications, and administrative support throughout the hiring process. Managed corporate correspondence and served as a liaison between employees, applicants, and various departments. Prepared and monitored employee payroll and timekeeping records, ensuring accuracy and timely processing. Ensured compliance with labor laws and government regulations by maintaining accurate documentation, preparing statutory reports, supporting audits, and managing employee records while safeguarding sensitive employee information.