Listing & Transaction Coordinator
Metro Manila
Organized and results-driven professional with 5+ years of experience in real estate operations, e-commerce account management, logistics, customer service, and administrative support. Skilled in managing time-sensitive workflows, analyzing performance data, coordinating with clients and cross-functional teams, resolving operational concerns, and maintaining accurate records and documentation. Known for being dependable, detail-oriented, adaptable, and proactive, with a strong ability to manage multiple priorities and follow through on tasks. Comfortable working independently in remote environments while maintaining clear communication and providing consistent support to clients, agents, sellers, and team members.
Your Home Sold Guaranteed Realty, full_time
Aug 2025 to Sep 2026
Manage residential listings, ensuring property details, MLS records, and listing updates remain accurate across CTX MLS, MyState MLS, ABOR MLS, and Lofty. Coordinate showings, photographers, vendors, clients, agents, and open house schedules while keeping marketing activities and deadlines on track. Maintain transaction documentation in Dotloop and monitor listing activity and performance using Sisu, Google Sheets, and Microsoft Excel. Communicate with remote team members to resolve listing-related issues and keep priorities organized.
Your Home Sold Guaranteed Realty, full_time
Apr 2024 to Aug 2025
Coordinated residential real estate transactions from contract to close by monitoring critical deadlines, title commitments, loan progress, repairs, surveys, warranties, inspections, and transaction documentation. Maintained communication and follow-up with involved parties to keep requirements organized, address outstanding items, and help transactions move toward closing on schedule.
Concentrix, full_time
Sep 2023 to May 2024
Managed daily operations for e-commerce seller accounts, including order fulfillment, product transfers, warehouse preparation, and delivery coordination. Worked with warehouse and logistics teams to monitor shipments, track delivery vehicles, and support truck deployment based on operational needs. Investigated delivery and preparation claims, resolved operational issues, and helped maintain accurate inventory movement and timely order delivery.
Concentrix, full_time
Nov 2020 to Sep 2023
Managed and supported e-commerce seller accounts by analyzing sales performance, product trends, inventory, pricing, advertising, and overall marketplace competitiveness. Used performance data to identify areas for improvement and provided sellers with actionable recommendations aimed at increasing sales and improving account performance. Served as a primary point of contact for sellers, answering account-related questions, assisting with claims, troubleshooting issues, and providing guidance on order fulfillment. Helped sellers identify and address fulfillment concerns that could affect customer experience and account performance. Managed and reviewed product listings, including product pricing, stock levels, listing information, competitiveness, and advertising activities. Monitored seller and product performance to identify trends and recommend adjustments based on available data and marketplace conditions. Built relationships with sellers through ongoing account support and consultative guidance, helping them make informed decisions about pricing, inventory, advertising, product visibility, and sales strategies.