Admin Virtual Assistant | Executive Support | Customer Service
Benguet
I'm a detail-oriented professional with 6+ years of experience in customer service, sales, administrative support, dispatch coordination, and healthcare admissions support. My experience includes managing emails and client communications, scheduling appointments, maintaining CRM records, handling data entry, preparing reports, coordinating follow-ups, and supporting daily business operations. I have experience using GoHighLevel, Google Workspace, Microsoft Office, Google Sheets, Excel, and Canva. I'm organized, dependable, adaptable, and comfortable managing multiple priorities while working independently. I'm looking for a long-term remote opportunity where I can contribute my administrative, communication, and organizational skills while continuing to grow professionally.
Clear Steps Recovery, full_time
Mar 2026 to Jul 2026
Managed inbound and outbound client communications, conducted client intake, and gathered insurance information. Maintained accurate records and updated the GoHighLevel CRM, coordinated admissions follow-ups and documentation, updated reports and administrative trackers, and assisted clients by answering inquiries and scheduling appointments.
Prometheus BPO Services, full_time
Apr 2025 to Nov 2025
Managed medical calendars and trip logs to ensure timely patient appointments, coordinated real-time communication between drivers and patients to support efficient route planning, resolved scheduling and logistical conflicts, and handled inquiries to ensure smooth and reliable transportation services.
Intercontinental Hotels Group (IHG), full_time
Jan 2023 to Jul 2024
Managed inbound calls to secure reservations and upsell services and promotions. Delivered personalized customer service to ensure high levels of satisfaction, maintained accurate reservation records, and efficiently resolved customer inquiries.